Last Updated: 2018-05-18
means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
means Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation (Special categories of Personal Data).
Personal Data controller
PurposeWe use your Personal Data for the following purposes:
Personal Data collected from Apple HealthKit will not be used by Natural Cycles for marketing activities and advertisement. Natural Cycles will not share your Personal Data with third parties except for those companies we use for processing the data. We may disclose your Personal Data in order to comply with a legal or regulatory obligation, if we reasonably believe that this is required by law, regulation or other legislation, or in order to protect and defend Natural Cycles, our business partners or users’ rights and interests.
When you provide us with Personal Data to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase in the Webshop, you consent to Natural Cycles collecting it and using it for that specific reason only.
By registering a user Account with us or using our services you consent to Natural Cycles using your Personal Data in order to provide you with the service, administer your account, follow up on your use of our services, follow up on the functionality of the service, and to improve our service. This include, but is not limited to, process and analyze your Personal Data linked to your reproductive health or condition in order to inform you of or follow up on possible medical issues, e.g. unwanted pregnancy or difficulties becoming pregnant, reaching out to you via in app message or via a Natural Cycles support agent, and to fulfil reporting obligations pursuant to medical device regulations or other applicable regulatory requirements.
In order to respond to user support inquiries or technological issues or problems, a Support Agent might be required to access your Personal Data, which will be conducted in a controlled manner. By submitting a user inquiry through our support portal or directly to the support email, you give your consent that a support agent can access your Personal Data for the purpose of responding to your support inquiry. In the case that you do not consent to this, you need to formally state this in the support inquiry.
Please be aware that if you unsubscribe from our mailing list you will still receive answers to your questions sent to our support agent but you will not be receiving promotional emails.
However, there might be requirements under applicable law, or other weighty reasons, that entail in that we cannot immediately erase your Personal Data. In such case, we will stop using your Personal Data for any other reasons than to comply with the applicable law, or the relevant weighty reason.
At Natural Cycles, we will take all reasonable and possible actions to notify any recipients of your Personal Data as set out in the section “Our use of your Personal Data” above regarding any rectification, erasure or restrictions carried out by us. At your request, we will also inform you of which third parties we have shared your Personal Data with.
Your right to object to the processingYou have the right to object to such processing of your Personal Data based upon our legitimate interest (please see section “Our use of your Personal Data” above). If you object to such processing, we will only continue with the processing if we have a compelling legitimate reason for the processing that outweighs your interest, rights or freedoms, or unless continued processing is necessary for the defence, establishment or exercise of a legal claim.
If you do not want Natural Cycles to process your Personal Data for direct marketing, you always have the right to object to such use by getting in contact with us. When have received your objection to processing for this purpose we will immediately cease to process your Personal Data for this marketing purpose.
Your right to portabilityYou have the right to receive certain of your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data directly to another controller where technically feasible. You only have this right when your Personal Data is processed by automated means and our legal basis for the processing is performance of a contract between you and Natural Cycles. This means e.g. that you have the right to receive and transfer all of the Personal Data that you have provided us with to create your user Account.
Your right to lodge a complaint with the data protection authorityYou have the right to lodge any complaints regarding our processing of your Personal Data with the data protection authority.
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These cookies are necessary for the sites, services and Webshop to function. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, keep track of items added to the cart or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the sites, services and Webshop will not work without cookie access. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our sites, services and Webshop. They let us know which pages are the most and least popular and see how visitors move around the sites and Webshop. All information that these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and Webshop and will not be able to monitor Natural Cycles’ performance.
These cookies enable the sites, services and Webshop to provide enhanced functionality and personalization. They may be set by Natural Cycles or by third party providers whose services we have added to our sites, services and Webshop. If you do not allow these cookies, some or all of these services may not function properly.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Natural Cycles Webshop and its service providers.
Certain third party service providers, such as payment gateways and transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Data will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Natural Cycles. If you elect to proceed with a transaction that involves the services of a third party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.