Accessibility Statement

Natural Cycles is working to ensure that all Natural Cycles digital properties are accessible for all partners and users. We are continuously working to improve the accessibility of our digital services.

The Natural Cycles app and website are partially compliant with the Accessibility Act and the harmonized standard EN 301 549, which corresponds to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. We are aware that there are accessibility areas that we are actively working to address. Natural Cycles efforts to improve digital usability and accessibility are guided by recommendations established by these standards.

Our services are available via both the web and our app. You can sign up for our services, which will give you access to services provided. This includes a manual for the use of the services available at Natural Cycles Manual. There is additional explanatory information on how to access different parts of our service within the website and app, and in the manual. We strive to fulfill the standards set forth above and continuously make improvements in order to be available for all. If you have any difficulties in accessing any part of our services, please contact us for assistance at our Customer Support: https://help.naturalcycles.com/hc/en-us/requests/new.

Third party audits of our app (iOS and Android) and website (including the sign-up flow) have identified areas where accessibility needs improvement. These areas for improvement primarily affect users of screen readers, keyboard navigation, and those with cognitive and motor impairments, as well as individuals with low vision or color blindness.

We have plans to address the areas for improvement. Our goal is to continuously improve the accessibility of our digital services and resolve these issues in upcoming updates. Our efforts are ongoing as we prioritize issues that have the greatest impact on the user experience and we continue to develop our digital accessibility program, which includes coordination with internal and external accessibility partners, as well as designing, developing, and testing Natural Cycles’ digital properties for accessibility. We aim to address high-priority issues within 2026, with continuous improvements thereafter.

For Digital Accessibility requests and general concerns such as trouble signing into your Natural Cycles account or any other feedback or issues, please visit our Cyclerpedia help center, https://help.naturalcycles.com/hc/en-us, where you’ll find support options.

If you are a user with a disability, or are an individual assisting someone with a disability, and you are experiencing issues accessing any Natural Cycles digital content, please select the contact form link below. You may also use this form to share any accessibility questions or feedback:

• Customer Support contact form: https://help.naturalcycles.com/hc/en-us/requests/new
• Cyclerpedia link: https://help.naturalcycles.com/hc/en-us

If you are not satisfied with how we handle your accessibility concerns, you have the right to contact the supervisory authority.

• In Sweden: The Swedish Post and Telecom Authority (“PTS”) is responsible for supervising the Accessibility Act. You can report deficiencies to PTS via their website: www.pts.se
• In other EU/EEA countries: As a user, you have the right to file a complaint with the competent supervisory authority in your own Member State. Information about your rights and national contacts can often be found via official EU portals or by searching for "European Accessibility Act [Your country]" or "[Your country] digital accessibility authority."

This statement was last updated on: October 14, 2025

Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Natural Cycles website and mobile app as accessible as possible some issues may be encountered. We appreciate your understanding.